General Questions
- How can I change my delivery address?
- What if I forgot my log in or password?
- Which UPC code option should I choose?
- What is your customer service contact information?
- How can I download an image of my UPC code?
- Are customs fees / duties/ taxes included in the cost of shipping?
- How long does it take to manufacture a project?
- How do I start a new account?
- Do you require an Intellectual Property Rights form?
- I want to reorder a prior project but have artwork changes.
- I have questions about digital distribution.
- How / where do I mail in my master?
- What states do you charge tax in?
- Can I upload new artwork to my Reorder?
- I want to send some of my CDs to a distributor and some to my house. Will you do that for me?
- How do I pay for my project?
- Why is there such a wide date range for shipping via DHL?
- Will you ship to Australia?
- Will my duplicated discs play in all players?
- What's the difference between Replication and Duplication?
- What is the difference between a CD and a CD-R?
- Where are my CDs and DVDs made?
- What's the right way to convert my audio files?
- How are my inserts and discs printed?
- Why is my UPS tracking number not valid?
- Can you ship to an APO address?
- What is the status of my order? Is my order done yet? What is my tracking number?
- My order is showing cd-rs but I want cds. What do I need to do?
- How do I get a link to the 3D image of my album artwork?
- My country is not listed! Can I order from you?