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  1. Tunecore Manufacturing
  2. General Questions
  3. General Questions

General Questions

  • How can I change my delivery address?
  • What if I forgot my log in or password?
  • Which UPC code option should I choose?
  • What is your customer service contact information?
  • How can I download an image of my UPC code?
  • Are customs fees / duties/ taxes included in the cost of shipping?
  • How long does it take to manufacture a project?
  • How do I start a new account?
  • Do you require an Intellectual Property Rights form?
  • I want to reorder a prior project but have artwork changes.
  • I have questions about digital distribution.
  • How / where do I mail in my master?
  • What states do you charge tax in?
  • Can I upload new artwork to my Reorder?
  • I want to send some of my CDs to a distributor and some to my house. Will you do that for me?
  • How do I pay for my project?
  • Why is there such a wide date range for shipping via UPS?
  • Will you ship to Australia?
  • Will my duplicated discs play in all players?
  • What's the difference between Replication and Duplication?
  • What is the difference between a CD and a CD-R?
  • Where are my CDs and DVDs made?
  • What's the right way to convert my audio files?
  • How are my inserts and discs printed?
  • Why is my UPS tracking number not valid?
  • Can you ship to an APO address?
  • What is the status of my order? Is my order done yet? What is my tracking number?
  • My order is showing cd-rs but I want cds. What do I need to do?
  • How do I get a link to the 3D image of my album artwork?
  • My country is not listed! Can I order from you?
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